River Park Glen

Fort McMurray Apartments

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Privacy Policy
On-Site Solutions is a real estate Brokerage licensed by the Real Estate Council of Alberta to conduct property management within the providence of Alberta. As such, our brokerage holds all client information in strict confidence. The following information outlines how we manage the personal  information of prospective tenants, tenants, or former tenants.

On-Site Solutions has always been, and continue to be, committed to maintaining the accuracy, confidentiality and security of our client’s personal and financial information. As part of our commitment and in conjunction with the Personal Information Protection and Electronic Documents Act, our brokerage has adopted the CSA Model and its 10 Privacy Principles as the basis for our own privacy policy. There are certain circumstances where we are required or permitted by law, to collect, use and disclose personal information without consent. These are:
  • When we are required or authorized by law to do so; for example, if a court issues a subpoena.
  • ​​When the use of the information is necessary to respond to an emergency that threatens the life, health, or security of an individual or the public.
  • ​​When another Act or regulation of Alberta or Canada requires it.
  • ​​If the information is already publicly known.
Our brokerage observes the following policies when collecting and/or disclosing personal information:
  • Any personal information that has been provided is protected under the federal Personal Information and Electronic Documents Act.
  • ​All information submitted is submitted in strict confidence and will not be disclosed to any third party not authorized to receive this information and will be protected to the fullest extent as required by law.
  • ​​We will not collect, use or disclose this personal information for any purpose other than those identified above, except with the individual’s consent.
  • ​​We will protect the personal information with appropriate security safeguards. (Locked rooms, cabinets and computer passwords).
  • ​​Information will only be accessed by employees who expressly need this information in the course of business.
  • ​​We will protect the confidentiality of the personal information when dealing with other companies.
  • ​We will strive to keep the personal information as accurate and up to date as is necessary for the purposes identified above, however, it is the individual’s responsibility to inform us of any changes.
  • ​​We will honor any request individuals may make for access to their personal information.
  • ​If an individual chooses to disclose more personal information than is needed for the purposes of application of employment, tenancy or investment, we will not collect, use or disclose that extra information.
Personal information of tenants/clients will be retained for seven years after using it and/or after the professional relationship has been terminated so that the individual has a reasonable opportunity to obtain access to it. All copies of our tenancy or management agreements are securely filed at our office.

All personal information will be destroyed after the specified amounts of time in a manner that protects against misuse or theft. All electronic documents will be deleted from computer hard drives. Paper documents will be shredded.

If an individual has an inquiry about the personal information, we have on file for them they may contact our office at:

On-Site Solutions Inc.
103, 117-21 MacDonald Dr.
Fort McMurray, AB, T9H 4H1

Alternatively, they may also contact the Privacy Commissioner of Canada at:

The Office of the Privacy Commissioner of Canada
112 Kent Street, Ottawa, ON, K1A 1H3

On-Site Solutions Inc. automatically collects general information concerning the use of its website. This includes the Internet Protocol (IP) address of your computer, the IP address of your Internet service provider, the web browser used to access the website, the Internet address of the website from which you linked to the On-Site Solutions Inc. website, the date and time of access to the On-Site Solutions Inc. website, the operations undertaken during use of the On-Site Solutions Inc. website, the sections of the On-Site Solutions Inc. website that you visit, the parameters relating to particular pages of the On-Site Solutions Inc. website visited and the time spent on each page and the content downloaded from the On-Site Solutions Inc. website. 

We do not link this information with any personal information provided by you. The general information that is automatically collected is used to improve the website, for marketing, website and system  administration and other administration purposes. On-Site Solutions Inc. may use the general information that is automatically collected to create aggregate reports concerning website use, user  patterns, user demographics and user purchases. Personal information provided by you, is used to process rental applications, to contact for potential tenancies, and in aggregate form for statistical analysis.
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River Park Glen Reviews

"Fort McMurray's highest-rated and (dare we say) best managed multifamily complex."

Please note that the floor plans and unit types listed on this site do not necessarily reflect current vacancies. Photos are not unit specific. Some photos may be professionally or digitally staged. Square footage and floor plans will vary from unit-to-unit. Features, pricing, and promotions are subject to availability. Please contact us for details.

River Park Glen: Downtown rentals in Fort McMurray: Connecting you to nature, recreation, work and community. 103, 117 – 21 MacDonald Drive, Fort McMurray, AB.  Managed by On-Site Solutions Inc. © Copyright 2024 On-Site Solutions Inc. – All rights reserved.